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15-day returns/exchanges for unused jewelry with tags and original packaging.
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Refunds:
- Prepaid: 5–7 days to source.
- COD: Instant via payout link.
- Exchanges are shipped within 24 hours of pickup.
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Coins, idols & rakhi: Replacement only.
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Cancel orders within 45 mins via app or contact +91-9810814945 for any queries.
Refer to the detailed return policy to know more.
Q: Are the diamonds real?
A: Yes, absolutely! Our lab-grown diamonds are real diamonds. They possess the same chemical composition, physical properties, and visual brilliance as mined diamonds.
Q: Is there a warranty?
A: While we don't offer a traditional warranty, we include a Certificate of Authenticity by SGL with every purchase. This certificate verifies the quality and genuineness of our lab-grown diamond.
Q: When will I receive my order?
A: Since most orders aer custom-made, orders are dispatched within 15–20 days and delivered in 2–3 days in metros, 4–5 days across India. Tracking is shared via WhatsApp.
Brand owned and marketed by: Rubenzo Ventures Private Limited
Address - Unit No. 706, 7th Floor, Good Earth Business Bay-1, Sector 58, Gurugram, Haryana 122101
Country of Origin - India
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