Q: What is your return policy?
A: We offer a 15-day return window. For damaged, used, or missing items, raise a complaint within 24 hours with an unboxing video.
Q: Are the diamonds real?
A: Yes, absolutely! Our lab-grown diamonds are real diamonds. They possess the same chemical composition, physical properties, and visual brilliance as mined diamonds.
Q: Is there a warranty?
A: While we don't offer a traditional warranty, we include a Certificate of Authenticity by SGL with every purchase. This certificate verifies the quality and genuineness of our lab-grown diamond.
Q: When will I receive my order?
A: Since most orders aer custom-made, orders are dispatched within 15–20 days and delivered in 2–3 days in metros, 4–5 days across India. Tracking is shared via WhatsApp.