- Easy Return or exchange within 15 days of delivery
- Product must be unused & undamaged with all tags/packaging must be intact
- Applies only to purchases made on the Zavya website
Refer to the T&Cs to know more.
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To: Me,
From: Me
From: Me
Gifts to oneself are nutrients for emotional health. Buy something nice for yourself, because, well, you deserve it!
Every week, we launch handcrafted silver jewellery inspired by you
Jewellery needs care Just like you!
Storage: Jewellery kit or airtight pouches
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Give your baby a shine with our polishing cloth
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The rule: makeup first, jewellery last
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Avoid direct contact with liquids cosmetics
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Q: Is it pure Silver?
A: Yes, we use 92.5% purity of silver as the base metal for the product with high quality anti-tarnish rhodium plating.
Q: Is there a warranty on the products?
A: While we don’t offer a traditional warranty, we attach a Certificate of Authenticity with all orders to attest to the purity of our products.
Q: When can I expect my order to be delivered?
• It takes us up to 48 hrs to dispatch your order once it is confirmed.
• After being dispatched, deliveries are completed within 4-6 business days.
• You will keep receiving updates on the status of your order on your registered phone number and email.
• You can also track the status of your order here: https://zavya.shiprocket.co/
Q: What is your return policy?
A: We have a 15 days return policy for the reasons below:
• Size or Fitness issue
• Did not like the quality/design
In case you have received a damaged/ used/ incorrect or missing product (empty box), it is essential to file a complaint within 48 hours of the time of delivery. Please understand that you must include an unboxing video along with your complaint ticket so that we can provide a quick resolution.
Note:
• The product damaged or tarnished due to usage cannot be returned.
• Items must be returned in their original packing.
• ZAVYA reserves the right to process refunds after checking the returned items.
• No returns will be accepted after 15 days. *Rakhi products are non-returnable. However, you can replace a Rakhi with a different design if there are any size or damage issues at delivery.
Brand owned and marketed by: Rubenzo Ventures Private Limited
Address - Unit 4B, Ground Floor, Centrum Plaza, Golf Course Road, Gurgaon, sector - 53
Country of Origin - India
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