Zavya's Plating Warranty
- What: Free replacement or replating of ZAVYA jewelry for plating or tarnishing issues.
- Eligibility: Warranty valid for 90 days (3 months) from the delivery date only on products where it is explicitly mentioned
- Process Duration: 1 to 3 weeks from claim to delivery.
- Contact: Email- care@zavya.co or WhatsApp/Call +91 9810814945.
Details
How to Avail:
- Drop your request at care@zavya.co or WhatsApp/Call us at +91 9810814945.
- Customer support will cater to your request.
Terms and Conditions:
- Applicable: On products its mentioned
- Exclusions: Mishandling, negligence, impact damage, accidents, tampering, surface finish, falling of stones.
- Restrictions: No color change requests for plating.
- Product Condition: Only undamaged ZAVYA jewelry is eligible.
- Replating Specifics:
- For pendants, send the chain as well.
- For earrings/anklets, send the pair.
We appreciate your trust in Zavya Jewelry and are committed to providing you with excellent service and support.
