Zavya's Plating Warranty

ZAVYA offers a plating warranty on all jewelry pieces purchased exclusively through our website, ensuring you enjoy your jewelry just the way you love it!

• What: Free replacement or replating of ZAVYA jewelry for any plating or tarnishing issues.

• Eligibility: Warranty is valid for 1 year from the date of delivery and only on products where it is explicitly mentioned.

• Process Duration: 1 to 3 weeks from claim initiation to delivery.

• Contact: Email – care@zavya.co or WhatsApp/Call – +91 9810814945

Details 

How to Avail:

• Drop your request at care@zavya.co or WhatsApp/Call us at +91 9810814945.
• Our customer support team will assist you with the process.

Terms and Conditions:

• Applicable: Only on products where the warranty is explicitly mentioned.
• Exclusions: Mishandling, negligence, impact damage, accidents, tampering, surface finish issues, or stone fallouts.
• Restrictions: Color change requests for plating are not allowed.
• Product Condition: Only undamaged ZAVYA jewelry is eligible.
• Replating Specifics:
  • For pendants, send the chain as well.
  • For earrings/anklets, send the pair.

We appreciate your trust in ZAVYA Jewelry and remain committed to providing you with outstanding service and support.