Customers can return their order within 15 days after an order has been delivered. We have a reverse pick-up facility for most pin codes. For pin codes that are non-serviceable by our courier partners against the reverse pick-up policy, you will have to self-ship the product(s).
If the product is eligible for a return, you may write to us at care@zavya.co or create a ticket on our WhatsApp chatbot number at +91-9810814945 within 15 days of delivery to request a return and refund. Only products which are unused, unworn, undamaged, with all their labels and tags completely intact, in original packaging, and eligible for return only can be returned.