We are sorry to hear that your order was cancelled without your intention.
Reasons that might have led to the cancellation of your order:
- Your order was COD.
- Your order was missing important information.
For all of the above cases, we reach out to customers to get a confirmation/update so we can ship their orders. In case we do not hear back for 7 days, we might cancel your order.
However, if you would still like to receive your order, please let us know and we will recreate and ship out your order again.